Back Pain - Untapped & Unique



The Present Situation:


Have you noticed the now common vendors of multiple diseases healing wonder drugs have back pain as one of their default diseases?

They are into something. Below are the average Google search numbers for phrases tied to back pain in January 2024:

 

Phrase

Average search numbers  ( January 2024)

back pain causes

2400

causes of back pain

2200

back pain

1600

what causes back pain in females

1500

lower back pain

1300

causes of back pain in female

1000

causes of lower back pain

1000

back pain treatment

800

lower back pain causes

700

treatment of back pain

600

can amoeba cause back pain

600

back pain in men

250

what causes lower back pain

300

neck pain

600

neck pain left side

300

neck pain causes

200

neck pain treatment

200

Posture corrector

100

 

Where does the consumer go for solutions?

 

The Context

 

ü  Back, neck pain, and poor posture can be caused by various factors, including occupational hazards, natural causes, poor health habits, pregnancy, and other illnesses and conditions.

ü  Medical reports indicate that instances of back pain have been increasing, particularly among individuals who spend long periods standing, such as teachers, or sitting in poorly designed chairs, as is often the case with many office workers.

ü  These pains can range from fleeting discomfort to chronic conditions.

ü  For many first-time sufferers in urban centers, the internet serves as the primary source of information. Others also seek quick solutions or preventive measures.

ü  In addition to affecting personal well-being, back pain has a negative impact on productivity, with individuals experiencing such pain often concerned about potential impacts on their livelihoods.

ü  Poor posture may result from the same causes as back pain and can negatively affect personal confidence, potentially hindering career progression.

ü  Due to the pain and potential social and economic consequences, individuals suffering from these conditions demonstrate a high propensity to spend on solutions.

The Opportunity

The opportunity is to establish a one-stop online shop for products related to back pain, posture, and neck issues. This entails stocking over-the-counter items that do not necessitate medical expertise.

Additionally, for cases where medical advice is necessary, the consumer may have already been advised by a doctor and is now seeking a product.

Advantage over what exists.

·         Specialized shop

·         More effective marketing (SEO, paid)

·         A more user-friendly website (shop by condition, category, price, and other criteria)

·         Establishment of authority through content. This could be tied to search queries and also to products.

·         The biggest draw is the centralized product and information center.

 

An alternative to this is to focus on medical products for back pain, which number in the hundreds. However, for this, you would need a pharmaceutical license or to partner with a pharmacist. This option can also be lucrative.

An even more advanced option is to develop a medicinal product for back pain. A low-hanging fruit could be a herbal-based balm which can be marketed both formally and informally.

How It Will Work

ü  Research every back pain related non-medical solution available in the market

ü  Get details of exactly what it is, what it does and the impact it is likely to have on a consumer’s back pain problem.

ü  Gather and develop content on back pain using keywords people use to search on Google. You can outsource this at minimal cost. The content should be reach and localized to Kenya as opposed to shallow and generic.

ü  Build a website and list the products and put the contents.

ü  Start marketing the website. Google AdWords could be effective. For instance, having next to Google search results on “Back pain “.

ü  Now you could have two options. One a consumer comes to your website browses and orders and pays for an item.

ü  You take the money, get the product from the supplier and deliver to the customer. In this case you don’t have the products in stock; you only source when you have an order.

ü  The aim is to minimize risk, identify fast moving products, settle on price points, before going all in.

ü  Two a consumer visits your website; makes an order and you deliver from your inventory. In this case you have the products in stock.

ü  You make a profit a by adding a margin to the products on top of the buying price.

ü  At a more advanced level you can import a wider variety of products.

 

What Exists

-          Treatments

-          Hospitals

-          Massage therapies

-          Prescription and over the counter medication

-          Chiropractors

-          New age therapies like cupping

-          Various prescription and over the counter equipment

-          Books on back pain

Products

-          Neck braces

-          Neck tractions

-          Neck massagers

-          Neck pillows

-          Backrests

-          Back stretchers

-          Posture correctors

-          Lumbar corsets

-          Orthopedic chairs

Product Sellers

Online:

-          Tens of individuals and small businesses selling via online classifieds like Jiji or marketplaces like Jumia]

-          https://orthodyna.com – Selling a wide variety of orthopedic equipment

-          https://orthohubltd.co.ke/ - Selling a wide variety of orthopedic equipment

Offline

-          Various chemists

-          Non pharmaceutical equipment shops

-          Orthopedic shops

The Market

-          There exist online vendors selling back pain products.

-          The market is fragmented.  There is no dominating vendor; thus the market is open.

-          A significant number of the vendors are individual and small businesses selling the items as part of a wide range of unrelated products (Neck strap and water pipes).

-          Most of the online sellers are casual vendors; sourcing and selling what they feel is in demand or trendy with no or little regard for its effectiveness or appropriateness.

-          Their positioning is weak. . None emerges as an authority of sorts

-          For instance, a consumer could Google “how to improve posture”. And learns of the existence of posture correctors.  They make a second search and end up on Jiji, Jumia or other marketplace where they buy posture correctors.

-          The market places will have tens of vendors, and many just listing without detail or relevance of the item to the present condition of the consumer.

-          There is no one stop shop for such items.  If you have to buy such over the counter items, you have to look at multiple sources whether online or offline.

-          The current vendors are focused on products and less on tying particular products to solutions. Thus they will have a list of products and the consumer has to conduct her own research to determine if a product is the right one.

The Consumer

-          The consumer could be casual shopping impulsively or for prevention purposes.

-          Or they could be in discomfort and thus shopping for comfort. This consumer has a higher propensity to spend.

-          The proactive also form the majority of consumers’ googling for back pain, posture or neck information.

-          The uneducated consumer is underserved; the one who doesn’t know about the back rest, posture corrector or other preventive equipment.  If they learn that a back rest could guard against the possibility of future back pain, then they could purchase.

-          Present marketing, basically listing on platforms or organically appearing on Google search results, assumes the consumer is well informed. Often the casual consumer is not.

-          The consumer in pain and presently searching could be the primary target. Her customer acquisition costs could be lower and life time value higher since she could purchase repeatedly.

-          The uneducated consumer will need education; thus more resources. She could also take longer to convert. This and the casual shopper could be the secondary market.

 

Characteristics of The Products

·         Rich information resource on back pain

·         Rich information on products

·         Wide variety of products

·         Ability to search using various attributes; condition, product, use, price

·         Product choice support

 

Validation

ü  Search volumes

ü  Back pain products sold in the market

 

Marketing

The most effective options for marketing would be:

-          Google AdWords

-          Search Engine Optimization

-          Social media ads

-          Video platforms

Margins

30%

Challenges

-          Product knowledge

-          Price competitiveness

-          Education for the casual consumer

-          Risk of better capitalized player

-          Price competitiveness

 

Haters

Objection: “Most people take painkillers for back pain.”

Counter: While those with short-term, temporary back pain may resort to painkillers, individuals experiencing persistent back pain seek more permanent solutions.

Objection: You can’t compete on price with the big suppliers.

Counter: It's true that we don't aim to directly compete with these large suppliers based solely on price. Instead, we focus on positioning ourselves as experts in back pain information and solutions.

By building trust in our brand, we can attract consumers who prioritize quality and reliability over price. Additionally, market information is imperfect, and consumers may not always be aware of the best pricing available.

Objection: Most consumers are after medical solutions; non-medical accessories won’t sell.

Counter: While it's true that many seek medical solutions, there is a significant portion of individuals struggling with back pain who are exploring non-medical alternatives.

Non-medical solutions are often viewed as long-term, preventive, or curative measures. However, based on customer feedback, we remain open to exploring medical products in the future.

 

Resilience to economic downturn

Health is resilient to economic downturns. A person will make sacrifices to ease her pain. It doesn’t matter the status of the economy at a particular time.

Purchase frequency

Once every two months.

 

Critical success factors

ü  Marketing effectiveness

ü  Product choice and variety

ü  Customer support

ü  Business model

 

Inspiration

http://Swedishposture.com 

https://www.backpainhelp.com/

https://posturecorrectorshop.com/

 

 What do you think ? Please leave a comment below.

 

 

 

 

 

 

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